Moss News & Updates
SNG | Moss | Rimmer Announce Paul Morrison as Global CFO
January 6, 2025
SNG | Moss | Rimmer, global specialty suppliers of restoration and replacement parts primarily for classic British vehicles, announced the appointment of Paul Morrison as Chief Financial Officer, effective immediately. In his role, Mr. Morrison will oversee the financial operations across the companies’ U.S. and Europe facilities, driving improvements in all areas. Read the full press release.
National Day of Observance for 39th President Jimmy Carter
January 9, 2025
USPS Services are being suspended for today. All USPS orders will be held until tomorrow, January 10, 2025.
UPS operations will continue as normal.
From USPS:
"Out of respect for the 39th President of the United States and to honor his vast contributions to our country during his lifetime, and consistent with the Presidential Proclamation, the United States Postal Service will suspend regular mail deliveries, retail services and administrative office activity on January 9, 2025."
For full details of the service interruption visit the USPS page here.
Inventory Count and Order Delays
December 13, 2024
We are once again conducting an inventory count in all Moss warehouses. This process will temporarily impact our order completion and shipping services.
Order Delays
Due to this inventory count, orders placed after 2:00 PM your local time on Thursday, December 19th, will not begin processing until Monday, December 23rd.
Returns
Product Returns requested after December 17th will be held until the following week, and may be delayed for up to two weeks.
Air Shipments
We strongly advise against selecting any expedited Air delivery for orders placed between December 19th and December 22nd. These orders will not ship until December 23rd at the earliest and will likely also be impacted by closures on the 24th and 25th.
Order modifications and cancellations
If you make a purchase through Mossmotors.com or Mossmiata.com between these dates, please be aware that we will have limited ability to modify or cancel orders. This is due to an anticipated backlog of orders that must be expedited to prevent further delays for you, our valued customers.
We apologize for any inconvenience this may cause, and appreciate your patience and understanding. In the meantime, please shop online and we will get your orders shipped as soon as we can.
Canada Post Workers Strike
December 2, 2024
USPS has halted Canadian shipments. We recommend Canada customers choose UPS for your shipping method.
For up-to-date information regarding USPS, please visit the USPS Interntaional Disruptions page.
"Effective Nov. 29, 2024, the United States Postal Service will temporarily suspend international mail acceptance to Canada due to the foreign postal operator indicating that they are unable to process or deliver international mail or services as a result of the ongoing national strike by the Canadian Union of Postal Workers."
November 18, 2024
Shipments to Canada may be delayed when using standard shipping. Upgrade your shipping to UPS Ground to ensure delivery, though delays may still be present. This may affect both past, current, and future orders.
For up-to-date information, please visit the Canada Post Strike Updates page.
“As of November 15, 2024, the Canadian Union of Postal Workers (CUPW) has announced it intends to begin a national strike on Friday, November 15 at 12:01 a.m. ET. Canada Post's operations will shut down during a national strike, affecting millions of Canadians and businesses across the country.”
Thanksgiving Holiday Closure
November 27, 2024
In observance of the holiday, in order for our staff to spend time with their loved ones and take some time off, we will be closed for the Thanksgiving holiday. Our hours are as follows:
- Wednesday 11/27; Closing at 1pm local time
- Thursday 11/28 – Friday 11/29; Closed
- Sat & Sun; Closed
We will resume processing orders on Monday 12/2 in the order they are received. Thank you for your patience and understanding, we hope to get your orders to you quickly!
Moss Motors and Rimmer Bros Announce Emily DeStefano as Vice President of Business Operations
September 30, 2024
Goleta, Calif. & Lincoln, England, September 30, 2024 – Moss Motors ("Moss") and Rimmer Bros ("Rimmer Bros"), global specialty suppliers of restoration and replacement parts primarily for classic British vehicles, today announced the appointment of Emily DeStefano as Vice President of Business Operations, effective immediately. In her new role, Ms. DeStefano will oversee business operations across the companies’ U.S. and UK facilities, driving improvements in operational efficiency, customer service, and overall business performance.
Ms. DeStefano brings more than 10 years of leadership experience in the automotive aftermarket. Prior to joining Moss and Rimmer Bros, she held various leadership positions at Dorman Products Inc., working across sales, supply chain, and operations. With her diverse expertise, Ms. DeStefano is known for her sharp focus on optimizing business processes and enhancing the customer experience at every stage.
Her appointment comes as Moss Motors and Rimmer Bros continue to expand their global presence following their recent merger. Together, the companies supply over 50,000 SKUs to more than 240,000 customers in 150 countries. Ms. DeStefano will play a key role in aligning operational strategies and ensuring the companies continue to meet the evolving needs of their international customer base.
“I am thrilled to join Moss and Rimmer Bros to help drive new energy and results into the business,” said Ms. DeStefano. “We have a strong, committed team and together will move this business forward, providing best-in-class products and service to our customers worldwide.”
Moss Motors and Rimmer Bros Announce Ben Smart as Global CEO
September 25, 2024
Goleta, Calif. & Lincoln, England, September 25, 2024 – Moss Motors (“Moss”) and Rimmer Bros (“Rimmer Bros”), global specialty suppliers of restoration and replacement parts primarily for classic British vehicles, today announced the appointment of Ben Smart as Global Chief Executive Officer, effective immediately. Mr. Smart will oversee the combined operations of Moss and Rimmer Bros, driving growth and innovation across international markets.
Mr. Smart brings more than 15 years of leadership experience in the automotive aftermarket and original equipment sectors. Most recently, he served as Vice President of ZF Aftermarket for North America, where he managed growth strategies across key business lines, including the independent aftermarket and original equipment services.
The appointment comes at a key time for the companies, which combined through a merger earlier this year. The combined entities supply more than 50,000 SKUs to over 240,000 customers in 150 countries. Mr. Smart will lead the combined companies’ efforts to expand globally, enhance digital capabilities, and strengthen the product and service offerings for classic and specialty vehicle owners.
As the companies continue to grow, there are plans to leverage their combined research and development, sourcing, and distribution capabilities to improve customer service around the world. Under Mr. Smart’s leadership, the companies are committed to expanding their capabilities to meet the evolving aftermarket needs for the vehicles serviced in their portfolio, while exploring opportunities in additional vehicle marques and regions.
“I am honored to join Moss and Rimmer Bros and build on the strong legacies of both companies,” said Mr. Smart. “We are well-positioned to deliver the next phase of growth and continue providing high-quality parts and leading service to our customers worldwide.”
Ohio State Tax Holiday Information
July 30, 2024
For details on the current tax holiday rules, please visit this site for more information: https://tax.ohio.gov/help-center/faqs/sales-and-use-tax-sales-tax-holiday/
Inventory Count and Order Delays
July 12, 2024
We are conducting a thorough inventory count in all active Moss warehouses. This process will temporarily impact our order completion and shipping services.
Order Delays
Due to this inventory count, orders placed after 3:00 PM Pacific Time on Thursday, July 18th, will not begin processing until Monday, July 22nd.
Returns
Product Returns requested after July 16th will be held until the following week, and may be delayed for up to two weeks.
Air Shipments
We strongly advise against selecting any expedited Air delivery for orders placed between July 18th and July 21st. These orders will not ship until July 22nd at the earliest.
Order modifications and cancellations
If you make a purchase through Mossmotors.com or Mossmiata.com between these dates, please be aware that we will have limited ability to modify or cancel orders. This is due to an anticipated backlog of orders that must be expedited to prevent further delays for you, our valued customers.
We apologize for any inconvenience this may cause, and appreciate your patience and understanding. In the meantime, please shop online and we will get your orders shipped as soon as we can.
Moss Joins Forces with Rimmer Bros
April 16, 2024
Calling all car enthusiasts, classic & modern!
We're thrilled to announce the exciting news that Moss Motors, Moss Europe, and Rimmer Bros are joining forces, in partnership. This powerful alliance signifies our unwavering commitment to supporting your passion for keeping legendary vehicles on the road.
Seamless Service, Enhanced Experience
Rest assured, you'll continue to enjoy the exceptional service and expertise you've come to expect from each brand – Moss Motors, Moss Europe, and Rimmer Bros. We're dedicated to elevating your customer experience even further, regardless of your preferred brand.
Combined Strength, Unmatched Parts Availability
By merging our strengths, we'll ensure the long-term availability of existing parts, while also igniting the development of exciting NEW additions to our inventory including the resurrection of parts long since discontinued. This comprehensive one-stop shop solution will provide you with an unparalleled range of parts at exceptional value, all backed by the unwavering commitment to quality that defines our legacies.
A Legacy of Supporting Your Passion
Whether you're a longstanding customer or a new enthusiast joining the community, you're likely familiar with the rich family histories of Moss and Rimmer Bros. We've both spent decades empowering car owners to keep their cherished vehicles running smoothly. This commitment remains our sole mission: to provide the exceptional service and part availability you rely on to keep your automotive dreams alive.
Thank You, and Onward Together
We sincerely thank you for your unwavering support over the years. This exciting merger signifies our dedication to being your partner, not just today, but for years to come. Together, we'll ensure a thriving future for car enthusiasts everywhere.
About Moss Motors
Moss Motors and Moss Europe are providers of restoration and replacement parts for classic UK vehicles including MG, Mini, Austin Healey, Jaguar, and Triumph, and also provides a full product catalog for the Mazda MX-5 at MossMiata.com. Throughout its 75-year history, Moss has consistently grown its range of applications helping their enthusiast customers keep these marques on the road. The company has approximately 240 employees across its six operations in the U.S., UK and France. Moss serves more than 140,000 customers in over 100 countries globally. More information about Moss is available at www.mossmotors.com.
About Rimmer Bros
Rimmer Bros is a supplier of replacement and restoration parts for British marque vehicles. Originally focused on Triumph cars, Rimmer Bros has extended its range of vehicle applications to include MG, Land Rover, Range Rover, Jaguar and MG Rover cars over its 40-year history, backed up by an extensive range of detailed catalogues & website. The company has approximately 80 employees working out of its purpose-built distribution centre in Lincoln, UK. Rimmer Bros serves more than 100,000 customers in over 150 countries worldwide. More information about Rimmer Bros is available at https://rimmerbros.com/.
Please continue to follow all our brands for more information on how we are working to serve you better.
PDF of Press Release
April 12, 2024
Radial Equity Partners (“Radial”) today announced simultaneous investments in Moss Motors (“Moss”) and Rimmer Bros (“Rimmer Bros”) to form a leading, global specialty supplier of restoration & replacement parts focused on British vehicle brands.
PDF of Press Release.
Moss is a U.S.-headquartered aftermarket supplier of parts for British cars, including Austin-Healey, Jaguar, MG and Triumph, as well as the Mazda MX-5. Founded in 1948, Moss offers a broad portfolio of over 50,000 SKUs to a variety of retail customers, wholesalers, and service operations worldwide. The company is headquartered in Goleta, CA and operates six facilities across the United States, United Kingdom (“UK”) and France.
Rimmer Bros is a UK-based supplier of replacement parts for UK marque vehicles, including Jaguar, Land Rover, MG, Mini, Rover and Triumph. Founded in 1982, Rimmer Bros maintains a comprehensive product library of over 50,000 SKUs sold primarily on a direct-to-consumer basis. The company operates a single site in Lincoln, UK.
Ed Moss, President of Moss, said, “We are pleased to partner with Radial, an experienced vehicle aftermarket investor, as we transition Moss from its third generation of family ownership. The Moss team is thrilled to be combining forces with Rimmer Bros to create a leading global supplier of replacement parts for British vehicles.”
Bill and Graham Rimmer, founders of Rimmer Bros, commented, “The merger of these highly complementary businesses creates a global business with immense R&D, sourcing, marketing and distribution capabilities to better serve our loyal customers.” “We are excited by the opportunity to carry on the great legacies of these two family-owned businesses,” said Jim McDonough, Partner of Radial. “We are committed to continuing to provide leading service to customers as well as expanding the offering of parts solutions across existing British brands as well as new vehicle marques.” The new platform represents a continuation of the Radial team’s focus on investing in the vehicle aftermarket, a key area of focus for the firm. The Radial team has completed investments across the performance, replacement and restoration categories of the vehicle aftermarket. The combination of Moss and Rimmer Bros represents the fourth platform investment the Radial team has led in the vehicle aftermarket.
About Moss Motors:
Moss is a provider of restoration and replacement parts for UK vehicles and the Mazda MX-5. Throughout its history, Moss has grown organically, through new product development as well as inorganically, through the completion of multiple acquisitions. The company has approximately 240 employees across its six operations in the U.S. and Europe. Moss serves more than 140,000 customers in over 100 countries globally. More information about Moss is available at www.mossmotors.com.
About Rimmer Bros:
Rimmer Bros is supplier of replacement and restoration parts for British marque vehicles. Originally focused on Triumph vehicles, Rimmer Bros has extended its range of vehicle applications over its 40-year history. The company has approximately 80 employees working out of its operation in Lincoln, UK. Rimmer Bros serves more than 100,000 customers in over 150 countries worldwide. More information about Rimmer Bros is available at www.rimmerbros.com.
About Radial:
Radial is a private equity firm focused on investing in middle-market businesses serving consumer and industrial markets. Radial invests in businesses where the firm can apply relevant prior experience and a network of industry relationships to support its management teams. More information about Radial is available at www.radialequity.com.