RETURNS

• You may return new and uninstalled products in resalable condition for a full refund excluding shipping and handling charges for up to 6 months from date of invoice.
• Returns over 6 months, but less than 12 months will be charged a 10% restocking fee to cover our processing costs, in–house credit will be given on account usable on future orders. We reserve the right to charge up to 20% when no invoice is supplied and/or there is substantial work involved to process your return back to stock.
• Items over 12 months old are not returnable.
• To return a part, follow the instructions printed on the back of the invoice.
• Make sure to package the products carefully to avoid damage during return and include all original packaging and a copy of the invoice and ship to our California address.
• Refunds will not be issued for installed, damaged, incomplete, "Custom", or "Special Order" or "Direct Ship" items.
• If a return is due to our error, we will reimburse reasonable freight charges. We will not reimburse additional charges for shipping/packaging services.
• Electrical items that have been installed are not returnable.
• Please send Returns to: Moss Motors, ATTN Returns, 440 Rutherford St, Goleta, CA 93117

For a copy of the returns form click Here.