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Product Returns

All items ordered from Victoria British must be returned to the Long Motor Corporation (LMC) Returns address for processing. Please contact Long Motor Corporation (LMC) customer service for details.

Long Motor Corporation (LMC) contacts:

• Returns address: LMC, 17301 W. 113th St, Lenexa, KS 66219
• Customer service phone: 1-800-562-8782
• Customer service online/email: CustomerCare@longmotor.net

Warranty Claims with Victoria British

Any warranty claims related to items purchased from Victoria British are handled by Long Motor Corporation (LMC). Please contact Long Motor Corporation (LMC) customer service for details. VB Customer service phone: 1-800-562-8782

Victoria British Gift Certificates

All Victoria British gift certificates must be redeemed for parts with Long Motor Corporation (LMC). Contact their customer service for details.

Will Moss carry the same parts?

Stay tuned. We are still in very early phases of the transition and have not yet determined the exact selection of parts that will be incorporated into our catalog. Please shop online for the most current selection.

What about Sunbeam parts?

Stay tuned. We are still in very early phases of the transition and have not yet determined the exact selection of parts that will be incorporated into our catalog. As soon as we have more details, we will update this page.

How do I use this website?

With anything new there's an adjustment period. However, we have done our best to simplify your online shopping experience, and hope you enjoy our easy-to-navigate website. For an overview of our website functions read our website tips.

Can I order from a Victoria British catalog?

Please contact our Sales team for assistance. We do not have a cross-reference of all the part numbers and will do our best to locate a comparable item for you. It is recommended that you request a new Moss catalog for free and/or shop online for the most current parts, pricing and availability.